Refund policy

Returns, Damage & Claims

Changes and cancellations can only be made within the first 6 hours of making an order. As most of our items are made-to-order, once an order is put into production it cannot be altered or cancelled.

All sales are final so please contact us if you have any questions.

All items are handmade to the highest quality and checked over before packaging. However, if you feel you have received a faulty item, please get in touch within 5 days of receiving to arrange return via post.

If we are satisfied that the returned item is defective and unworn, a repair or replacement will be offered. Store credit will be given in the event that we cannot repair or replace the item. A replacement item will take 2-5 weeks to remake and send out to you.

Items found to be faulty through customer damage or general wear and tear will not be replaced and the item will be sent back to the customer at their expense.